Todays problems :-(

Xeoma Software

Moderators: Admin_N, Administrator, Admin_P, Admin_K

Todays problems :-(

Postby jon4525 » Thu Sep 20, 2018 3:14 pm

EDIT: Seems to have fixed itself now


Having though I'd managed to get the trail version of the cloud working I purchased a months licence this morning. I Downloaded Xeoma to my computer and set everything up, motion detect and archive recording was working fine so I closed the app. 4-5 hours later I connected to the cloud via my mobile and could see it had been recording motion to archive. An hour later I opened the app on the computer to discover the archives only had footage from the previous hour when I'd checked on my phone, the 4-5 hours before that had gone. Did this wipe because I connected from a different device? Can you only use the cloud with one device??
jon4525
 
Posts: 5
Joined: Sun Aug 05, 2018 9:18 am

Re: Todays problems :-(

Postby Admin_P » Tue Sep 25, 2018 9:16 am

Hello! Please be sure to check the Preview and Archive settings - there are sliders that determine the archive's retention period in it.
Admin_P
 
Posts: 245
Joined: Wed Aug 24, 2016 1:49 pm


Return to Xeoma - General discussion

Who is online

Users browsing this forum: Google [Bot] and 12 guests

cron