Broken Licensing at mycommerce.com

Xeoma Software

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Broken Licensing at mycommerce.com

Postby mforest » Sat Mar 26, 2022 1:17 pm

I paid for a license and all I get in the key.htm file is the text ERROR
Have tried to contact both Felenasoft and mycommerce, but as impation I am, I also post here just in case someone knows what to do, and hopefully contact someone to fix the licensing system.
Cheers
Martin
mforest
 
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Re: Broken Licensing at mycommerce.com

Postby Admin_P » Thu Jun 23, 2022 8:41 am

Hi! I assume you've already got your license by now. Still, in case something similar happens for anyone else, I'm going to to address this here.
Due to the current international climate the process of accepting international payments got trickier. As a result, the system that did it automatically before has to be temporarily replaced by manual handling. Because of this it make take you up to 1 business day to receive your license after making the payment.
Admin_P
 
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