New Xeoma beta 16.10.24 is released!

[SotY]

Unfortunately my issue is back. After a 2 or 3 days Xeoma running it stops recording to the archive. I mean it's recording but only still gray image. It also shows grey still image for live preview. There are two ways to fix this: restart Xeoma server or go to camera settings and uncheck "Use H.264 stream (from Archive) in single camera view mode". Then it will start showing preview just fine and I can go to settings again and check this option and it will be fine for another 2 or 3 days. And I'm currently running final version 16.10.31.

[Admin_P]

Unfortunately my issue is back. After a 2 or 3 days Xeoma running it stops recording to the archive. I mean it's recording but only still gray image. It also shows grey still image for live preview. There are two ways to fix this: restart Xeoma server or go to camera settings and uncheck "Use H.264 stream (from Archive) in single camera view mode". Then it will start showing preview just fine and I can go to settings again and check this option and it will be fine for another 2 or 3 days. And I'm currently running final version 16.10.31.

Hello! The issue seems to be caused by H.264 decoding, the grey picture is basically video artifacts. This usually implies that the camera is unable to send the full data. How many machines are viewing the camera simultaneously? Some cameras have rather weak processors that can't handle the load.

[SotY]

$2

Unfortunately my issue is back. After a 2 or 3 days Xeoma running it stops recording to the archive. I mean it's recording but only still gray image. It also shows grey still image for live preview. There are two ways to fix this: restart Xeoma server or go to camera settings and uncheck "Use H.264 stream (from Archive) in single camera view mode". Then it will start showing preview just fine and I can go to settings again and check this option and it will be fine for another 2 or 3 days. And I'm currently running final version 16.10.31.

Hello! The issue seems to be caused by H.264 decoding, the grey picture is basically video artifacts. This usually implies that the camera is unable to send the full data. How many machines are viewing the camera simultaneously? Some cameras have rather weak processors that can't handle the load.

Nobody is viewing live feed. It happens on its own when nobody is connected to the server/camera. I find it when I connect to the server and see that live feed is not working and archive stopped recording couple hours ago. And also leaving "Use H.264 stream (from Archive) in single camera view mode" turned of permanently doesn't help. And it wasn't like that in previous version so something definitely changed.

[alex.calugarescu]

$2

$2

Unfortunately my issue is back. After a 2 or 3 days Xeoma running it stops recording to the archive. I mean it's recording but only still gray image. It also shows grey still image for live preview. There are two ways to fix this: restart Xeoma server or go to camera settings and uncheck "Use H.264 stream (from Archive) in single camera view mode". Then it will start showing preview just fine and I can go to settings again and check this option and it will be fine for another 2 or 3 days. And I'm currently running final version 16.10.31.

Hello! The issue seems to be caused by H.264 decoding, the grey picture is basically video artifacts. This usually implies that the camera is unable to send the full data. How many machines are viewing the camera simultaneously? Some cameras have rather weak processors that can't handle the load.

Nobody is viewing live feed. It happens on its own when nobody is connected to the server/camera. I find it when I connect to the server and see that live feed is not working and archive stopped recording couple hours ago. And also leaving "Use H.264 stream (from Archive) in single camera view mode" turned of permanently doesn't help. And it wasn't like that in previous version so something definitely changed.

I have the same issue with the same fix. It happens randomly on two cameras. One of the camera is: http://en.jovision.com/en/product/info/13.shtml
Also, the stream works fine in VLC and also using the camera proprietary software. The issue started happening after the latest update: Xeoma version 2016-10-31. Is there a way to downgrade to the previous version?

[Admin_N]

Sorry that you're experiencing an issue with the latest release. Sure, you can downgrade.

Previous version of Xeoma can be found in Xeoma folder on your computer in an Oldversions subfolder.
Or download the correct version from the Changes page

If the program is installed, to roll back to the previous version you must first uninstall your current version. This can be done via the Main menu – Install - Uninstall (except for the settings and archive). Then run the previous version's executable file.
If the program is not installed, simply close the current executable file, make sure that Xeoma stopped working, and then run the executable file of the previous version of Xeoma (see above where you can take it from).

Does it help?