Recordings suddently stops

Xeoma Software

Moderators: Admin_N, Administrator, Admin_P, Admin_K

Recordings suddently stops

Postby XeoMax » Thu May 12, 2016 6:45 pm

I own a xeoma standard and i have a strange problem.
The system is setup to records continuosly.
The recording works for a few days, say 5 or 6, then it stops without any reason.
The problem reporter module does not report any problem. It simply stops recording.
I need to restart xeoma service in order to start recording again.
I tried on Linux Ubuntu and on a windows 10 pc. Same problem. On the Linux box, however, it stops recording early, after 3 days.
Xeoma uses 16% of cpu and the total cpu usage is about 22%.
Anyone else has this issue?
XeoMax
 
Posts: 43
Joined: Fri Apr 08, 2016 2:59 pm

Re: Recordings suddently stops

Postby Admin_N » Mon May 16, 2016 9:55 am

XeoMax,

This is a known issue that we are about to release a fix for. It will be available in the next beta version.

For now, you can schedule your Xeoma server to restart every now and then (with system means) or contact us by email to get a between-releases version where this issue is already fixed.
Admin_N
 
Posts: 797
Joined: Thu Mar 01, 2012 4:43 pm

Re: Recordings suddently stops

Postby XeoMax » Tue May 17, 2016 3:27 pm

Great,
I've already activated a scheduled restart of xeomacoreservice every 30 minutes.
Thank you.
XeoMax
 
Posts: 43
Joined: Fri Apr 08, 2016 2:59 pm

Re: Recordings suddently stops

Postby XeoMax » Sat Jun 04, 2016 8:25 pm

Just to inform you, that the current latest build has not solved the problem.
I'm recording on an usb external 1tb drive.
After some days, say 2 or 3, xeoma stops recording to disk. The interface works, but simply it doesn't record.
XeoMax
 
Posts: 43
Joined: Fri Apr 08, 2016 2:59 pm

Re: Recordings suddently stops

Postby Admin_N » Mon Jun 06, 2016 11:01 am

Hmm, it did for all others who experienced the stop of recording issue. Maybe yours is different. Are you sure that your server is now running Xeoma 16.5.27?

Please send us a letter to our email for further instructions.
Admin_N
 
Posts: 797
Joined: Thu Mar 01, 2012 4:43 pm

Re: Recordings suddently stops

Postby XeoMax » Mon Jun 06, 2016 12:40 pm

Hello, yes i did. I'm on the latest.
I've yet tried to switch from a continuos recording to a motion triggered recording.
I'll let you know if something changes. Thenk you.
XeoMax
 
Posts: 43
Joined: Fri Apr 08, 2016 2:59 pm

Re: Recordings suddently stops

Postby XeoMax » Thu Jul 21, 2016 2:27 pm

Hello
After several days of testing in continuos mode and in recording after movement, the problem is gone away.
It's all ok now.
Thank you for fixing that!
XeoMax
 
Posts: 43
Joined: Fri Apr 08, 2016 2:59 pm

Re: Recordings suddently stops

Postby Admin_E » Fri Jul 22, 2016 8:17 am

Hello! It's great to hear that it's working fine now. If you have any questions, feel free to ask, we are always happy to help!
Admin_E
 


Return to Xeoma - General discussion

Who is online

Users browsing this forum: No registered users and 19 guests

cron