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Recordings suddently stops

PostPosted: Thu May 12, 2016 6:45 pm
by XeoMax
I own a xeoma standard and i have a strange problem.
The system is setup to records continuosly.
The recording works for a few days, say 5 or 6, then it stops without any reason.
The problem reporter module does not report any problem. It simply stops recording.
I need to restart xeoma service in order to start recording again.
I tried on Linux Ubuntu and on a windows 10 pc. Same problem. On the Linux box, however, it stops recording early, after 3 days.
Xeoma uses 16% of cpu and the total cpu usage is about 22%.
Anyone else has this issue?

Re: Recordings suddently stops

PostPosted: Mon May 16, 2016 9:55 am
by Admin_N
XeoMax,

This is a known issue that we are about to release a fix for. It will be available in the next beta version.

For now, you can schedule your Xeoma server to restart every now and then (with system means) or contact us by email to get a between-releases version where this issue is already fixed.

Re: Recordings suddently stops

PostPosted: Tue May 17, 2016 3:27 pm
by XeoMax
Great,
I've already activated a scheduled restart of xeomacoreservice every 30 minutes.
Thank you.

Re: Recordings suddently stops

PostPosted: Sat Jun 04, 2016 8:25 pm
by XeoMax
Just to inform you, that the current latest build has not solved the problem.
I'm recording on an usb external 1tb drive.
After some days, say 2 or 3, xeoma stops recording to disk. The interface works, but simply it doesn't record.

Re: Recordings suddently stops

PostPosted: Mon Jun 06, 2016 11:01 am
by Admin_N
Hmm, it did for all others who experienced the stop of recording issue. Maybe yours is different. Are you sure that your server is now running Xeoma 16.5.27?

Please send us a letter to our email for further instructions.

Re: Recordings suddently stops

PostPosted: Mon Jun 06, 2016 12:40 pm
by XeoMax
Hello, yes i did. I'm on the latest.
I've yet tried to switch from a continuos recording to a motion triggered recording.
I'll let you know if something changes. Thenk you.

Re: Recordings suddently stops

PostPosted: Thu Jul 21, 2016 2:27 pm
by XeoMax
Hello
After several days of testing in continuos mode and in recording after movement, the problem is gone away.
It's all ok now.
Thank you for fixing that!

Re: Recordings suddently stops

PostPosted: Fri Jul 22, 2016 8:17 am
by Admin_E
Hello! It's great to hear that it's working fine now. If you have any questions, feel free to ask, we are always happy to help!