Does Beta 16.7.18 exist?

Xeoma Software

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Does Beta 16.7.18 exist?

Postby jrmymllr » Wed Jul 20, 2016 1:53 pm

I see the mention of this version here: http://felenasoft.com/xeoma/en/news/

But it's not listed in the changelog, and the client doesn't find a new version.
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Re: Does Beta 16.7.18 exist?

Postby Admin_N » Wed Jul 20, 2016 2:25 pm

Patience:) It's being published right now, please try again in an hour
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Re: Does Beta 16.7.18 exist?

Postby jrmymllr » Wed Jul 20, 2016 7:27 pm

Admin_N Wrote:Patience:) It's being published right now, please try again in an hour


I see the time zone issue still exists. When is this planned to be fixed?
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Re: Does Beta 16.7.18 exist?

Postby Admin_E » Thu Jul 21, 2016 2:25 pm

Please, contact our tech support team (http://felenasoft.com/xeoma/en/contacts/) with reference to your post on the forum. Probably, we'll need to get an access to your computer. We'll be glad to connect and fix the problem.
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Re: Does Beta 16.7.18 exist?

Postby jrmymllr » Thu Jul 21, 2016 2:39 pm

Admin_E Wrote:Please, contact our tech support team (http://felenasoft.com/xeoma/en/contacts/) with reference to your post on the forum. Probably, we'll need to get an access to your computer. We'll be glad to connect and fix the problem.


There is no way to fix the problem. The only way is to set one system to the incorrect time zone or turn off DST, which will also result in the incorrect time. Others have said this too. It seems to be a problem related to how Linux and Windows each deal with DST differently.

On May 30, an Admin stated that this issue was being worked on and would be available in the next beta or two, which would have been 16.6.6, or the current beta at latest.

http://felenasoft.com/forum/viewtopic.php?f=8&t=1182
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Re: Does Beta 16.7.18 exist?

Postby Admin_N » Thu Jul 21, 2016 4:32 pm

We did fix the issue. If it doesn't help you, please contact our support - we might need to see your settings, perhaps it needs some fine tuning.
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Re: Does Beta 16.7.18 exist?

Postby jrmymllr » Thu Jul 21, 2016 6:35 pm

Admin_N Wrote:We did fix the issue. If it doesn't help you, please contact our support[/url] - we might need to see your settings, perhaps it needs some fine tuning.


I'm surprised it isn't listed in the changelog. It also behaves in the exact same way as before, and the time zone setting in the client still does nothing.

When I previously contacted support about this, they used Teamcenter to control my computer and ended up changing the timezone of the client computer to a different (incorrect) one, then modified the time so the time appeared correct. The support person acted like they fixed it, but all they did was mask it by setting it to a timezone in which I do not live.

This issue has existed for as long as I've used Xeoma, and others have reported the same issues, but it still doesn't work.
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Re: Does Beta 16.7.18 exist?

Postby Admin_E » Fri Jul 22, 2016 9:01 am

Hello! We are sorry to hear it that you still have the problem with the time zone setting. Please, contact our support team again with the issue. We'll do our best to help you out!
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Re: Does Beta 16.7.18 exist?

Postby korniza » Wed Jul 27, 2016 5:44 am

I tried to install 16.7.18 for ARM, but version of downloaded is reported as 16.6.6!
So still is the previous version available from xeoma site
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