Xeoma Client (Windows) losing customized tabs after reboot

Xeoma Software

Moderators: Admin_N, Administrator, Admin_P, Admin_K

Xeoma Client (Windows) losing customized tabs after reboot

Postby totoholic » Tue Oct 11, 2016 5:16 pm

I have multiple Xeoma servers running on Windows. When using "Remote Access", all Xeoma client settings aren't saved when the server reboots, or I change with Xeoma server I'm connected to. I hope there's a fix for this because I have some unhappy people that keep losing their settings.
totoholic
 
Posts: 3
Joined: Mon Feb 08, 2016 1:35 am

Re: Xeoma Client (Windows) losing customized tabs after rebo

Postby Admin_P » Thu Oct 13, 2016 7:29 am

Hello! Please go Main menu -> Remote access -> Users, check every user and make sure that the box Individual order of cameras in preview is CHECKED.
Admin_P
 
Posts: 245
Joined: Wed Aug 24, 2016 1:49 pm

Re: Xeoma Client (Windows) losing customized tabs after rebo

Postby totoholic » Thu Oct 20, 2016 1:26 pm

Unfortunately, this change made no difference.
totoholic
 
Posts: 3
Joined: Mon Feb 08, 2016 1:35 am

Re: Xeoma Client (Windows) losing customized tabs after rebo

Postby Admin_P » Tue Oct 25, 2016 1:59 pm

Could you please check the header of Xeoma's window? Does it say Trial?
Admin_P
 
Posts: 245
Joined: Wed Aug 24, 2016 1:49 pm

Re: Xeoma Client (Windows) losing customized tabs after rebo

Postby totoholic » Tue Oct 25, 2016 7:19 pm

It says Xeoma 16.6.6 (Pro version) Real time view
totoholic
 
Posts: 3
Joined: Mon Feb 08, 2016 1:35 am


Return to Xeoma - General discussion

Who is online

Users browsing this forum: No registered users and 19 guests