Felenasoft

I just installed new beta 16.12.26. (Ubuntu 16.04.1 LTS). Previous Xeoma was 16.10.31

One problem with Xeoma web archive view. There is time difference between current time when record is saved and archive time. Difference is 2:00 hours.
When i look archive via Xeoma app, time is correct.

This worked fine with latest version of Xeoma. Now just updated to this beta and time problems appeared. Any help how to fix this?

We have answered you on email. Please check.

My server and PC time is same. This error reproduced also when use only server machine. (single machine) Open web browser on server and try to watch archives from web, time is wrong.
This error started after upgraded this new version. Before that error not present at all. Bad thing because older version worked ok.

tkhyla Wrote:My server and PC time is same. This error reproduced also when use only server machine. (single machine) Open web browser on server and try to watch archives from web, time is wrong.
This error started after upgraded this new version. Before that error not present at all. Bad thing because older version worked ok.

I also tried this, and on mine, the Xeoma reported time is 6 hours ahead of the timestamp provided by the camera. If I use the standard client, the time is correct.

I also noticed that the video for archive over web no longer works remotely. Is there another port that has to be forwarded?

I just re-install my whole Xeoma system. Started also archive db from zero and still all new archive times in web interface is wrong.
I don't understand why. Standard client side times are correct.

Any news how to handle this?

tkhyla Wrote:I just re-install my whole Xeoma system. Started also archive db from zero and still all new archive times in web interface is wrong.
I don't understand why. Standard client side times are correct.

Any news how to handle this?

I've been told the next beta, out this week, is supposed to fix it.

Hello!

Did you try 17.3.30 version? Did it help?

Admin_K Wrote:Hello!

Did you try 17.3.30 version? Did it help?

The time on web archive view is now correct. However, something seems wrong because when the slider is moved to a different time, or the drop down is used to choose a different time, the video doesn't catch up for 10-15 seconds, all the while the "Seconds" is running.

Also, just checking now, in the web live view there's something under "Add Source" and above "Change Password" that appears to be in Russian.

jrmymllr Wrote:The time on web archive view is now correct. However, something seems wrong because when the slider is moved to a different time, or the drop down is used to choose a different time, the video doesn't catch up for 10-15 seconds, all the while the "Seconds" is running.

Hello!

Make sure that Client version of Xeoma is the same as Server's (you can check header). You can always contact us via email to solve the issue faster: http://felenasoft.com/xeoma/en/contacts/

jrmymllr Wrote: Also, just checking now, in the web live view there's something under "Add Source" and above "Change Password" that appears to be in Russian.

Yes, we'll solve this problem in the next beta.

Admin_K Wrote:$2

jrmymllr Wrote:The time on web archive view is now correct. However, something seems wrong because when the slider is moved to a different time, or the drop down is used to choose a different time, the video doesn't catch up for 10-15 seconds, all the while the "Seconds" is running.

Hello!

Make sure that Client version of Xeoma is the same as Server's (you can check header). You can always contact us via email to solve the issue faster: http://felenasoft.com/xeoma/en/contacts/

This doesn't involve the client. It's the archive from the web server module.

jrmymllr Wrote:This doesn't involve the client. It's the archive from the web server module.

Hello,

Did you experience this problem before 17.3.30 version? Maybe this problem is connected with buffering (network bandwidth is overloaded or there's not enough space for buffering the segment).
You can always contact us via email to solve all issues faster: http://felenasoft.com/xeoma/en/contacts/

Admin_K Wrote:$2

jrmymllr Wrote:This doesn't involve the client. It's the archive from the web server module.

Hello,

Did you experience this problem before 17.3.30 version? Maybe this problem is connected with buffering (network bandwidth is overloaded or there's not enough space for buffering the segment).
You can always contact us via email to solve all issues faster: http://felenasoft.com/xeoma/en/contacts/

I didn't use the web server module enough in earlier versions to be sure, but I didn't notice it.

This occurs even when accessing the server over the LAN, which is connected all the way through on gigabit ethernet. The server and client both have 8GB RAM, have plenty of disk space, and have the same CPUs that have a Passmark of about 3000. The video from the cameras have a bitrate of 3Mb/s. So, nothing is overly out of the ordinary.

Have you tried this with different browsers? Does the issue persist through all of them? You can try several of the older versions of Xeoma to see if the issue originates from there.

Finally this old bug is fixed latest 17.7.31 version. Good jog, guys!