Search not working on 2 cams.
Posted: Thu Mar 16, 2017 7:31 amHello, hope someone can help me with this strange problem.
I've 4 Hikvision 4K camera + 2 Hikvision 12Mpx fisheye camera (DS-2CD63C2F-I)
On Xeoma, all cameras are set to motion detection continuosly (always recording).
When i hit PLAY button and do some searches, on the 4K cameras all is working. On the 2 Fisheye cameras, the search is done only on the very first and the very last day of the recording.
Please see the screenshot below. Xeoma finds motions only in days 9 and 15 and not in 10,11,12,13 and 14. The calendar shows in white only the 9 and 15 March, meanwhile the other days are grayed out.
If i do the same search on the 4K cameras, all days from 9 to 15 are white and the search is done fine.
Can someone explain that?
I already tried:
Delete and add cameras
Install Xeoma on different PC.
My installation: Windows 10, Xeoma 17.3.1
I've 4 Hikvision 4K camera + 2 Hikvision 12Mpx fisheye camera (DS-2CD63C2F-I)
On Xeoma, all cameras are set to motion detection continuosly (always recording).
When i hit PLAY button and do some searches, on the 4K cameras all is working. On the 2 Fisheye cameras, the search is done only on the very first and the very last day of the recording.
Please see the screenshot below. Xeoma finds motions only in days 9 and 15 and not in 10,11,12,13 and 14. The calendar shows in white only the 9 and 15 March, meanwhile the other days are grayed out.
If i do the same search on the 4K cameras, all days from 9 to 15 are white and the search is done fine.
Can someone explain that?
I already tried:
Delete and add cameras
Install Xeoma on different PC.
My installation: Windows 10, Xeoma 17.3.1
- Xeoma_17_3_1.png (134.73 KiB) Viewed 5204 times