Felenasoft

I've noticed quite frequently that when I go to the archive viewer, I'll have a long blue line of 'activity' but anywhere I click in that line, the video is frozen (and the timestamp on the actual video is stuck). If I go to the calendar view and move to the latest recording, it gets stuck at the beginning of the blue line.

Attached an image showing what I mean. What is going on here? I just upgraded to the new beta to see if it fixes anything, but it doesn't.

Hello!

Please try our latest beta version 18.2.2: http://felenasoft.com/xeoma/en/download/
(please note that Xeoma Server and Client should be of the same version)

If you're connected to Xeoma Server remotely, then please check Xeoma Client locally.

What is the CPU load when you try to review the archive? Do you use .h264+ codec on camera?

Please visit archive path (can be checked in 'Preview and archive' module's settings) and try to play files in other players (e.g. VLC). Can you review them outside Xeoma?
You can also try to export necessary semgent via archive menu in Xeoma and check it outside Xeoma in e.g. VLC player. Can you review it normally?

You can always contact us via email, Skype or online consultant, so we could effectively help: http://felenasoft.com/xeoma/en/contacts/