Registation and activation on server side

Xeoma Software

Moderators: Admin_N, Administrator, Admin_P, Admin_K

Registation and activation on server side

Postby MarkoR » Thu Aug 23, 2018 7:52 pm

I just had my first Xeoma server installed with 4 standard licences. I did the activation on server side with offline activation. Activation said it was success full after running the following 2 commands:

activateRequest [my Serial]
activateResponse [my Activation code]

However when I connect with (windows 10) clients they say it's still a "Trial version" no matter what I do and how many times I restart the client. The only way to get the client understand it's a Standard version was to reinstall the licence through the client. So eather the offline licence installation at server side is not working even if it said it was successful or the client is not checking the licence from server at startup.
MarkoR
 
Posts: 5
Joined: Thu Aug 23, 2018 7:43 pm

Re: Registation and activation on server side

Postby Admin_P » Fri Aug 24, 2018 1:38 pm

Hello! Yes, sometimes the client fails to detect the license that has already been activated on the server. The issue is rather elusive, since it doesn't show up consistently. Generally, activating via the client's side solves it on the spot.
Admin_P
 
Posts: 245
Joined: Wed Aug 24, 2016 1:49 pm


Return to Xeoma - General discussion

Who is online

Users browsing this forum: Google [Bot] and 10 guests

cron