Registation and activation on server side

Xeoma Software

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Registation and activation on server side

Postby MarkoR » Thu Aug 23, 2018 7:52 pm

I just had my first Xeoma server installed with 4 standard licences. I did the activation on server side with offline activation. Activation said it was success full after running the following 2 commands:

activateRequest [my Serial]
activateResponse [my Activation code]

However when I connect with (windows 10) clients they say it's still a "Trial version" no matter what I do and how many times I restart the client. The only way to get the client understand it's a Standard version was to reinstall the licence through the client. So eather the offline licence installation at server side is not working even if it said it was successful or the client is not checking the licence from server at startup.
MarkoR
 
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Joined: Thu Aug 23, 2018 7:43 pm

Re: Registation and activation on server side

Postby Admin_P » Fri Aug 24, 2018 1:38 pm

Hello! Yes, sometimes the client fails to detect the license that has already been activated on the server. The issue is rather elusive, since it doesn't show up consistently. Generally, activating via the client's side solves it on the spot.
Admin_P
 
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Joined: Wed Aug 24, 2016 1:49 pm


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