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IOS App 2.7 broke playback

PostPosted: Fri Dec 06, 2019 7:45 am
by XeoMax
Hello,
installed IOS app 2.7 and the new Xeoma Beta 19.11.26.
The IOS app (on iPhone X) broke playback functionality.
If i switch to playback, it won't play anything.
Someone is expariencing that as well?

Re: IOS App 2.7 broke playback

PostPosted: Sat Jan 18, 2020 4:51 pm
by emlynb
Yup, i have no playback on iOS...

Annoying and maybe annoying enough for me to switch to zoneminder once my subscription runs out.

Re: IOS App 2.7 broke playback

PostPosted: Mon Jan 27, 2020 5:55 pm
by CRACKISH
i have same error ((((

Re: IOS App 2.7 broke playback

PostPosted: Tue Jan 28, 2020 8:37 am
by Admin_K
Hey guys,

Please launch Xeoma and check Main menu - Remote access - Users - untick 'Forced video decoding on the client (for all users)

And then try to connect via iOS app.

Did it help?

Re: IOS App 2.7 broke playback

PostPosted: Tue Jan 28, 2020 7:03 pm
by XeoMax
Yep, that worked! Thank you! I can finaly ditch the hikvision app!

Re: IOS App 2.7 broke playback

PostPosted: Thu Jan 30, 2020 8:31 am
by Admin_K
XeoMax Wrote:Yep, that worked! Thank you! I can finaly ditch the hikvision app!


We're happy that it's working fine now. Please feel free to contact us anytime via email, online chat or Skype: https://felenasoft.com/xeoma/en/contacts/

Re: IOS App 2.7 broke playback

PostPosted: Mon May 10, 2021 12:18 pm
by CoddyG
Anch'io non riproduco ...

Re: IOS App 2.7 broke playback

PostPosted: Thu May 13, 2021 11:23 am
by admin_mary
[quote="CoddyG"]Anch'io non riproduco ...[/quote]
Could you please tell us which version of Xeoma are you using? Try to update to the latest version 21.4.2
You can download it by the link: ([url]https://felenasoft.com/xeoma/en/download/[/url])