15.6.26 Lite fails to detect my cameras

[Diggs]

I've been running Xeoma commercial for a year and upgraded to 15.6.26 Lite in an effort to fix the memory leak problems I have been having with the last couple of versions. I purchased the 4-camera Lite version and put in the code I received by email after the purchase. That's the last view I've seen from any of my cameras since. It installed and nothing I do will bring up my humble three cameras. I of course tried all the automatic detection methods while trying to add new with no luck and could even see my old camera settings still being used. I removed everything and reinstalled the new Xeoma Lite. Still nothing. There are Windows firewall exceptions for xeoma.exe and xeoma_win as well as the firewall being turned off for trials. I can ping call my cameras from the command line with the firewall running. I can view my cameras using a utility they came with (P2P ID Finder). But Xeoma will not find them much less display them. Not sure what happened, but Xeoma Lite is DOA for me.

[Admin_K]

Hello!

So you used Commercial version of Xeoma? How did you activate your Lite license? (Regular license and Lite license do not summarize).

When you uninstalled Xeoma - did you delete ALL?

In Xeoma Lite you can search for your cameras as usual (via '+' menu).

By the way, you can contact us by e-mail: http://felenasoft.com/xeoma/en/contacts/

[Diggs]

Hello!

So you used Commercial version of Xeoma? How did you activate your Lite license? (Regular license and Lite license do not summarize).

When you uninstalled Xeoma - did you delete ALL?

In Xeoma Lite you can search for your cameras as usual (via '+' menu).

By the way, you can contact us by e-mail: http://felenasoft.com/xeoma/en/contacts/

As I said below - I purchased a light license, received the license code in the email and put that in during installation of Xeoma Lite 4-camera.

Yes, I deleted everything (uninstalled from Windows, deleted from Program Files and deleted from Shared documents).

I used search (with name and password) and nothing. I used manual and gave it the exact address of my camera with password (http://admin:9ipcam99@192.168.1.37:81/)

user name= admin
password= 9ipcam99
IP address on local network= 192.168.1.37
port= 81

Not much else I can do. Xeoma light just will not "see" my cameras even though 2-3 other programs on the same computer can use all my cameras. I'd say I have a problem but I've used Xeoma for over a year and never had a problem recognizing my cameras. Nothing has changed but your software. I think the problem is on your end. Memory leaks. New expensive pricing model. Buggy software. I don't see Xeoma getting better. I'll take a version from a year or so ago with no upgrades and be happy compared to the mess I have now.

[Admin_K]

If you want to get an older version of Xeoma, then you can contact us by e-mail: http://felenasoft.com/xeoma/en/contacts/

[Admin_N]

We've improved Lite edition to the complete What-You-See-Is-What-You-Get experience: after you try everything in the Lite Trial mode, activate a license to see your cameras safety kept in the new commercial edition! Hope you'll like it!