Eye Sight IP935FW PTZ, Zoom and HD Support ?

Xeoma Software

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Eye Sight IP935FW PTZ, Zoom and HD Support ?

Postby cbrassel » Thu Aug 28, 2014 3:41 pm

Hy,

I have just receive my Eye Sight (www.estcctv.com) ES-IP935FW ip cam, the basics are working but no PTZ or Zoom are working, and the stream is MJPEG stream not H264 HD video.

Any idea how can make this working ?

I use the Xeoma 14.7.18 Commercial release on Ubuntu server with Mac Clients.

Regards
Claude
cbrassel
 
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Re: Eye Sight IP935FW PTZ, Zoom and HD Support ?

Postby Admin_N » Thu Sep 04, 2014 10:34 am

Claude,

PTZ: do you get the PTZ icon shown on screen in Xeoma? Does the control appera if you click on it?

ptz_en_s.png
ptz_en_s.png (198.89 KiB) Viewed 11728 times


Streams: by default, Xeoma tries to set an MJPEG stream for preview while using H264 for archiving. It's done to lessen the CPU load. You can re-configure Xeoma to use H264 stream for preview as well. Just paste the H264-stream's URL into the 1st 'Full URL...' filed in the Universal camera settings in Xeoma, or copy it from the second URL field to the first.
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Re: Eye Sight IP935FW PTZ, Zoom and HD Support ?

Postby cbrassel » Mon Sep 08, 2014 7:27 am

yes the PTZ icon is present and the control box open but nothing happens.
cbrassel
 
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Re: Eye Sight IP935FW PTZ, Zoom and HD Support ?

Postby Admin_N » Tue Sep 09, 2014 7:49 am

Please contact our support team to make PTZ work for your camera.
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Re: Eye Sight IP935FW PTZ, Zoom and HD Support ?

Postby Admin_N » Thu Apr 14, 2016 3:05 pm

We've long enhanced work with PTZ in Xeoma. You can now try different presets Xeoma has found for your PTZ camera in the "Universal Camera" module advanced settings and/or give Xeoma a hint if unusual port is used ofr PTZ in your camera!
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