Time incorrect in Preview + Archive playback

Xeoma Software

Moderators: Admin_N, Administrator, Admin_P, Admin_K

Re: Time incorrect in Preview + Archive playback

Postby jrmymllr » Sun Jul 10, 2016 2:40 pm

johnB Wrote:$2
Admin_K Wrote:Hello!

As for the issue, if you're using Standard/Pro version, you can go to Main menu - Remote access - Users and check time zone there. Then you need to go to Server (if you're connected remotely) and check time zone there.
Make sure that both time zones are equal. Then you can restart your Server part (if you changed anything in Remote access - Users in Xeoma Client) and check archive time. Did it help?

The issue is connected with DST, we're working on improving time zones in Xeoma.


This works for me! Problem seems to be solved. Thanks!


What did you specifically do? I can't fix this problem unless I set up the time on either the client or server incorrectly.
jrmymllr
 
Posts: 49
Joined: Mon Nov 09, 2015 12:50 pm

Re: Time incorrect in Preview + Archive playback

Postby ironhalo » Sat Aug 27, 2016 8:54 pm

Just confirming that this is still broken in 16.8.17 (Standard). The time and time zone matches on my server and in the Xeoma Remote Access User panel. However the time overlay in preview and in archive is still one hour off.

Any ETA on getting this fixed?
ironhalo
 
Posts: 3
Joined: Sat Aug 27, 2016 8:50 pm

Re: Time incorrect in Preview + Archive playback

Postby jrmymllr » Mon Aug 29, 2016 11:59 am

ironhalo Wrote:Just confirming that this is still broken in 16.8.17 (Standard). The time and time zone matches on my server and in the Xeoma Remote Access User panel. However the time overlay in preview and in archive is still one hour off.

Any ETA on getting this fixed?


Same here. Still waiting for a fix.
jrmymllr
 
Posts: 49
Joined: Mon Nov 09, 2015 12:50 pm

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