Xeoma Client (Windows) losing customized tabs after reboot

Xeoma Software

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Xeoma Client (Windows) losing customized tabs after reboot

Postby totoholic » Tue Oct 11, 2016 5:16 pm

I have multiple Xeoma servers running on Windows. When using "Remote Access", all Xeoma client settings aren't saved when the server reboots, or I change with Xeoma server I'm connected to. I hope there's a fix for this because I have some unhappy people that keep losing their settings.
totoholic
 
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Re: Xeoma Client (Windows) losing customized tabs after rebo

Postby Admin_P » Thu Oct 13, 2016 7:29 am

Hello! Please go Main menu -> Remote access -> Users, check every user and make sure that the box Individual order of cameras in preview is CHECKED.
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Re: Xeoma Client (Windows) losing customized tabs after rebo

Postby totoholic » Thu Oct 20, 2016 1:26 pm

Unfortunately, this change made no difference.
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Re: Xeoma Client (Windows) losing customized tabs after rebo

Postby Admin_P » Tue Oct 25, 2016 1:59 pm

Could you please check the header of Xeoma's window? Does it say Trial?
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Re: Xeoma Client (Windows) losing customized tabs after rebo

Postby totoholic » Tue Oct 25, 2016 7:19 pm

It says Xeoma 16.6.6 (Pro version) Real time view
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