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SotY Wrote:Time zone has been finally fixed but archive playback is not working for me. I can go into archive but video is not played back. It just shows static frame.
SotY Wrote:Time zone has been finally fixed but archive playback is not working for me. I can go into archive but video is not played back. It just shows static frame.
jrmymllr Wrote:$2SotY Wrote:Time zone has been finally fixed but archive playback is not working for me. I can go into archive but video is not played back. It just shows static frame.
I'm seeing another problem with archive, a good part of the last day is missing from it.
XeoMax Wrote:Me too have issues with tine zone. Playback cursor can go 2 hours in the future and the playback seems to be shifted. Tested in a win 10 environment, by connecting from Android.
Timezones are correctly setup in xeoma client and server.
Admin_N Wrote:$2jrmymllr Wrote:$2SotY Wrote:Time zone has been finally fixed but archive playback is not working for me. I can go into archive but video is not played back. It just shows static frame.
I'm seeing another problem with archive, a good part of the last day is missing from it.
Thanks for the report! Could you please send us to [url=http://felenasoft.com/xeoma/en/contacts/]tech support[/url] some details:
1) What version of Xeoma did you have before the update to the beta?
2) What OS is Xeoma used on?
3) What camera settings do you have in Xeoma? We're not after any sensitive data like passwords, you can blur it. But settings on the whole are important.
4) Are there archive files still being written on the disk while they are not viewable in archive player?
Admin_N Wrote:$2SotY Wrote:Time zone has been finally fixed but archive playback is not working for me. I can go into archive but video is not played back. It just shows static frame.
Wow, we don't seem to be able to repeat the issue. Could you please send us to [url=http://felenasoft.com/xeoma/en/contacts/]tech support[/url] some details:
1) What version of Xeoma did you have before the update to the beta?
2) What OS is Xeoma used on?
3) What camera settings do you have in Xeoma? We're not after any sensitive data like passwords, you can blur it. But settings on the whole are important.
4) Are there archive files still being written on the disk while they are not viewable in archive player?
cjtrevor Wrote:I have all the same issues described above also, after upgrading from previous version to the new beta.
Running on Windows 10.
cjtrevor Wrote:Hi
Could you please explain exactly what you mean by complete reinstall?
I downloaded the install package, ran it, selected install, to install over the top of the existing install. This does not seem to have fixed.
Do you mean I have to uninstall? Do I need to manually delete any folders or files? And then install again?
In doing this can I keep my archive and can I keep my settings? How would I do this? It will be a pain to set up from start again because many cameras all with individually set motion areas and settings etc.
To Felenasoft - will there be an upgrade that will fix the issues without having to do the complete reinstall?
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