With Linux, starting/stopping, etc. depends on the “init” system running. An old way was:
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/etc/init.d/<service> <operation>
But things have moved on and different distributions use different methods (and I think Ubuntu which was using upstart now uses systemd as the default..). If stuck, a few to try:
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systemctl <operation> <service>
service <service> <operation>
<operation> <service>
For xeoma, <service> should be XeomaCoreService
I think in all of the above cases, <operation> can be start/stop/restart/status. systemctl additionally supports enable and disable to control whether the service starts on boot.
Distributions may also provide their own methods for administration, eg. on OpenSuse, I could ssh to a remote machine and run the ncurses text version of Yast.
Back to the topic. I have noticed that even a wrong password can case this error on the current version of xeoma.