Todays problems :-(

Xeoma Software

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Todays problems :-(

Postby jon4525 » Thu Sep 20, 2018 3:14 pm

EDIT: Seems to have fixed itself now


Having though I'd managed to get the trail version of the cloud working I purchased a months licence this morning. I Downloaded Xeoma to my computer and set everything up, motion detect and archive recording was working fine so I closed the app. 4-5 hours later I connected to the cloud via my mobile and could see it had been recording motion to archive. An hour later I opened the app on the computer to discover the archives only had footage from the previous hour when I'd checked on my phone, the 4-5 hours before that had gone. Did this wipe because I connected from a different device? Can you only use the cloud with one device??
jon4525
 
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Re: Todays problems :-(

Postby Admin_P » Tue Sep 25, 2018 9:16 am

Hello! Please be sure to check the Preview and Archive settings - there are sliders that determine the archive's retention period in it.
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